Frequently Asked Questions
Why am I being asked for this information? Doesn’t the university already have it?
USC collects parent information when undergraduate students first commit to enrolling at the university (their freshman year). This information is stored while the student remains enrolled at USC. This is a way for parents to update their information should they move, change email accounts, etc.
Parents of Troy is designed to offer parents a simple, efficient way of ensuring their information remains up-to-date.
What should I do if I want to sign up but don’t know my student’s USC ID number?
You will need to obtain your student’s USC ID number from your student. This will help ensure the accuracy and security of your student’s information.
Who has access to this information?
USC administrative staff only. This includes the Offices of Admission and Financial Aid, the Office of the Registrar, and the President’s Office.
Will my information be sold to third parties?
No. USC collects this information for its own internal use only.
Is this affiliated with the TrojanAlert system?
No. The TrojanAlert system is an emergency alert system with the goal of ensuring the immediate safety of USC students, staff and visitors. Parents of Troy will allow you to receive more detailed communications and direct you where to find more information, if necessary.